Privacy Policy

Effective Date: June 1, 2026
Last Updated: June 1, 2026

1. Introduction

Inquey ("we," "our," or "us") operates the Inquey platform (the "Service"), which provides bookkeeping analysis and financial insights for QuickBooks Online users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By accessing or using our Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Information You Provide to Us

• Account Information: When you register for an account, we collect your name, email address, and password.
• Payment Information: We use Stripe to process subscription payments. We do not store your full credit card information on our servers. Stripe's privacy policy governs how they handle your payment information.
• Business Information: Information about your business that you choose to provide.

2.2 Information from Third-Party Services

• QuickBooks Online Data: When you connect your QuickBooks Online account, we access and process your financial data, including:
  • Company information
  • Chart of accounts
  • Transactions (invoices, expenses, payments, etc.)
  • Customer and vendor information
  • Financial reports
• We only access the QuickBooks data you explicitly authorize us to access through the OAuth connection process.

2.3 Automatically Collected Information

• Usage Data: Information about how you use our Service, including access times, pages viewed, and the routes you take through the Service.
• Device Information: Information about the device you use to access our Service, including IP address, browser type, and operating system.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Service and store certain information.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your subscription payments
• Analyze your QuickBooks data to provide financial insights and AI-powered recommendations
• Communicate with you about your account, updates, and marketing (with your consent)
• Detect, prevent, and address technical issues and fraudulent activity
• Comply with legal obligations
• Aggregate and anonymize data for analytics and service improvement

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Third-Party Service Providers: We share information with service providers who perform services on our behalf, including:
  • Intuit/QuickBooks (to access your authorized financial data)
  • Stripe (for payment processing)
  • Google Cloud Platform (for hosting and infrastructure)
  • Azure/OpenAI (for AI-powered analysis)
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication using industry-standard protocols (OAuth 2.0, JWT)
• Regular security assessments and updates
• Access controls and monitoring
• Secure cloud infrastructure (Google Cloud Platform)

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide you with our Service and as required by applicable law. When you close your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal, regulatory, or security purposes.

QuickBooks data is retained as long as your account is active. Upon account closure or disconnection of your QuickBooks account, we will delete this data within 90 days.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request deletion of your personal information.
• Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Opt-Out: You can opt out of marketing communications at any time.
• Revoke Consent: You can disconnect your QuickBooks account at any time through your account settings.

To exercise any of these rights, please contact us using the information provided below.

8. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to the transfer of your information to the United States and other countries where we operate.

10. Third-Party Links

Our Service may contain links to third-party websites or services that are not owned or controlled by Inquey. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our Service.

11. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt-out of the sale of your personal information (we do not sell personal information)
• The right to non-discrimination for exercising your CCPA rights

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, object to processing, and data portability.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

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